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Are you bothered by your Zoom face?

As we continue to spend hours each day on video chat for work and leisure, many of us have still not got used to gazing at our Zoom face. Seriously: does anyone like how they look on a video call? Here’s the science behind why so many of us are bothered by our Zoom face…

One of the reasons is technology. If you’re using a desktop computer, even a relatively new one, the front-facing camera won’t help you look your best. Psychologist Yvonne Roberts explains: “People often find themselves much more unattractive than usual. The front-facing camera is an extreme wide-angle, which can cause shadows around the eyes and nose, highlight one’s facial imperfections like blemishes and wrinkles and add enough bloating that it can look like one has a double chin.”

The other reason you find your Zoom face uncomfortable is because it’s not the face you’re used to seeing in the mirror. All your contours and lumps are flipped – the opposite of what you see in your reflection. Ironically, on video chat, you’re seeing yourself exactly the way others see you. 

The final reason is what’s called “confirmation bias”. Your brain is constantly looking for signs that support what it believes to be true, and this aligns with your self-esteem. Unfortunately that means that if you are self-conscious about your appearance on video and think you look goofy, that’s all you’ll see.

So how do we learn to love our Zoom face? We suggest that, instead of focussing on your flaws, concentrate on the features you love. Highlight your strong points, like beautiful eyes, with make-up or glamorous glasses. If that doesn’t work for you, many video-conferencing apps let you turn off self-view altogether.

If the era of Covid has highlighted aspects of your appearance which you would like to address, consider a consultation at Waterhouse Young. Our team has an enviable reputation as leaders in medical aesthetics and we specialise in natural beauty. Whether you’re concerned about crow’s feet, can’t bear loss of lip volume, or simply want to restore glow to tired skin, we can help. Click here to request an initial callback from one of our team.


Waterhouse Young is one of London’s leading medical aesthetic & wellbeing clinics, founded by one of the UK’s top cosmetic surgeons, Norman Waterhouse - former President of the BAAPS. Based off Harley Street, the clinic features regularly in the media, from Vogue, Tatler, Grazia and Elle to The Times. WY’s longstanding, friendly team is highly qualified and offers non-surgical treatments which are safe, proven and deliver demonstrable results, restoring skin and health to the highest standard.